Frequently Asked Questios

Groovy is an innovative event planning platform that seamlessly facilitates connections between customers and a diverse range of vendors, enabling swift access to their products and services with just a few clicks.

Groovy streamlines the event planning process by saving you the time and effort of searching for vendors individually and reaching out to each one separately for options. Our platform simplifies this task by offering you a wide array of choices tailored to your specific event or occasion. With a user-friendly interface that brings together numerous vendors on a single website, Groovy makes it easy for you to find the ideal item or service you need for your event.

If you choose to cancel your order more than 48 hours prior to the scheduled event, you will be eligible for a 100% refund. Cancellations made less than 48 hours before the event will receive a 50% refund. Please note that cancellations made on the same day as the event will not be eligible for a refund. For a comprehensive understanding of our cancellation policy and further details, we invite you to review our policy page.

Groovy assumes responsibility for resolving any issues that may arise between customers and vendors, functioning as a mediator in such cases. In the event of customer dissatisfaction, we are committed to offering resolutions that may include refunds or the facilitation of product exchanges to ensure customer satisfaction.

You can reach out to us through the following channels: • Contact us via phone at +923061234567. • Send an email to our customer support team at groovy@gmail.com. We are here to assist you with any questions or concerns you may have.

When booking products and services through Groovy, it is essential that transactions are conducted via online or physical banking channels. This requirement is in place to safeguard the best interests of both our valued customers and our trusted vendors.

Yes, Groovy offers a calendar feature that enables you to choose the specific date for your event planning needs. This feature provides you with a comprehensive list of products and services offered by various vendors available on the selected date.